Privacy Policy

Last updated: December 9, 2025

Information We Collect

We collect information necessary to provide our service and protect your child's Roblox account:

  • Account Information: Roblox username, account ID, and authentication tokens
  • Activity Data: Transaction history, gameplay activity, friend requests, and in-game interactions
  • Contact Information: Email address and phone number for alerts and support
  • Payment Information: Processed securely through third-party payment providers (we never store credit card details)

How We Use Your Information

We use the information we collect to:

  • Monitor your child's Roblox account for suspicious activity
  • Send you instant alerts when fraud is detected
  • Enforce spending limits and transaction controls
  • Generate weekly activity reports
  • Provide customer support and respond to inquiries
  • Improve our fraud detection algorithms

Information Sharing

We do not sell, rent, or share your personal information with third parties except in the following limited circumstances:

  • Service Providers: We may share data with trusted service providers who help us operate our service (e.g., hosting, payment processing)
  • Legal Requirements: We may disclose information if required by law or to protect our rights
  • Business Transfers: In the event of a merger or acquisition, data may be transferred to the new entity

Data Security

We implement industry-standard security measures to protect your data:

  • TLS 1.3 encryption for all data in transit
  • AES-256 encryption for data at rest
  • SOC 2 Type II certified infrastructure
  • Regular security audits and penetration testing

Your Rights

You have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Export your data in a portable format
  • Opt out of certain data processing activities

Children's Privacy

RobloxGuard is designed to protect children's online safety. We comply with the Children's Online Privacy Protection Act (COPPA) and do not knowingly collect personal information from children under 13 without parental consent.

All accounts must be created and managed by a parent or legal guardian. We only collect the minimum information necessary to provide our fraud protection service.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

Your continued use of RobloxGuard after any changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@robloxguard.com
Address: RobloxGuard Privacy Team
Contact Form